FAQs

MIDL can be deployed completely on-prem, in our cloud, in your cloud, or in a hybrid deployment.

We charge a software fee that can be paid annually or multiple years up-front. The infrastructure required for your deployment is in addition to the software cost and will either be a one-time expense if deploying on-prem or a recurring cost if deploying in the cloud. Reach out through the contact form on our website to receive pricing.

We built this software with the goal of being user friendly and easy-to-use. Unlike other interfaces in this space, you and your team will not struggle to use ours.

That isn’t a problem. You can choose to use MIDL on a particular grouping of cameras and devices.

We do not limit you on the number of users or locations. The limits with our software come down to the allowed number of cameras and devices based on your software tier as well as the available infrastructure you have to support those devices inside of our software.

Our software helps you get the critical info you need in real-time. Most of this data comes from your existing cameras, but we also enable you to integrate your other existing technologies to enhance the process of finding the info you need. This includes LPR cameras, blue lights, access control, panic buttons, student shuttle buses, drones, body cameras, dash cameras, cell phone cameras, databases, digital signage, MDTs, parking systems, alarms, speakers, GPS location, etc.

Yes, we support almost all brands and types of cameras. This includes standard surveillance cameras, intercom cameras, drones, body cameras, dash cameras, cell phone cameras, etc. If you have analog cameras, they will need to have IP-encoders for us to work with them.

Our software can either function as your standalone VMS or work in-parallel to your current VMS. You can also phase out your old VMS over time and slowly transition to using our platform as your VMS. The choice is completely up to you and your IT staff.

If you just need to view camera streams, then a VMS will do the job for you. If you are tired of spending long hours searching through camera footage, are trying to get ahead of incidents before they can escalate, and want to find a way to combine the different puzzle pieces across your campus - MIDL is your answer.

Data security is of the utmost importance to us. With our on-prem deployments, all of your data is kept at the property with you. If you choose to deploy in the cloud, we establish our own virtual private network (VPN) that everything is sent through so none of your data is ever being exposed over the public internet. In either scenario, data is encrypted both at rest and in-transit. Furthermore, we enable data lifecycles for both compliance and comfortability. This means for every piece of data you can assign a different life-cycle (Ex. 1 hour, 1 day, 1 week, 1 month, 6 months, etc).

MIDL is pronounced “middle”. If you thought differently, you're not alone. People sometimes say each letter separately like “M-I-D-L” or pronounce it as “My-dill”.